QUALITY

MANAGED WORDPRESS HOSTING

Our clients come to us for our brilliant custom designs built in WordPress, and because we provide excellent managed hosting solutions and continued support and maintenance for those sites after they have launched.

Jw 1

QUALITY DEDICATED SERVERS

We are proud to partner with one of the best WordPress hosts in the USA, WP Engine. We leverage all their great features and combine them with the Sundog Media Team’s hands-on, value-added services. This means you get the best website hosting company/platform, maintenance, management, and continued development available – with our team as your local Alaska access point.

Our team feels personally responsible for every website we care for, and you will find the combination of Sundog Media and WP Engine a powerful managed WordPress hosting solution.

UPDATE MANAGEMENT


Our team will keep your WordPress, plugins, and PHP current with safe daily updates that visually test the site before and after updates to ensure that no new errors have appeared.

STRONG SECURITY


Strong security measures ensure your website is protected from malware exploits and that your website is running at its peak performance level. In the unlikely event your site is compromised, it will be dealt with, cleaned up, and restored ASAP via our daily backups!

UPTIME MONITORING


We monitor your website every 5 minutes to make sure it’s up and running.  If something does go wrong, we are notified immediately take appropriate action quickly.

FAST LOAD SPEEDS


We take your site speed to new levels with multi-server clusters and wicked-fast hardware. With page-caching and object-caching right at the server level, you can expect your site to load super fast.

DAILY BACKUPS


That’s correct… daily backups. Your entire WordPress website, with all of its parts and pieces, is backed up safely, securely and daily! If something untoward occurs, your website can be restored easily within minutes.

EMAIL FORM TESTING


Twice a year we test our clients’ forms to verify and help ensure that one of the most critical ways your customers and clients connect with you is working properly. 

SSL ENCRYPTION


HTTPS protects the integrity and confidentiality of your users’ data. Google gives a ranking boost to secure HTTPS sites, which is something we can all use! With our auto-renewing security certificates, your site will be secure and show the padlock icon locked.

SPAM PROTECTION


We utilize the Akismet plugin (which is used by millions of WordPress sites) to stop contact form and comment spam on all our sites.

STAGING ENVIRONMENT


We can push your website to a staging environment for more robust website updates as well as for testing & approving big changes to your content before it goes live.

SPECS & POLICIES

  • Our WordPress & Plugin Management includes both a visual and functionality review of your website to make sure all is working correctly after updates take place.
  • We guarantee your site will enjoy a 99% uptime.
  • You’ll receive up to 3 GB of possible Website Storage.
  • Resource usage, bandwidth and the number of site visits are unmetered but are intended for use according to our Acceptable Use policy.
  • We’ll help you set up a Google Analytics account to monitor your website traffic.
  • Your WordPress site will be optimized specifically to run smoothly, efficiently and as maintenance free as possible.
  • Hosting is only for WordPress websites.
  • We do not provide hosting for any type of file sharing service.
  • We do not provide email hosting or forwarding. We suggest Google Workplace to host your email. This allows you to have total control over your own email accounts.
  • We do not provide video hosting and encourage you to have an account with Vimeo or YouTube which allows for easy embedding options on your website, and allows your website to operate more efficiently.
  • FTP Access is not provided unless it’s a mutually agreed upon special circumstance.
  • We support WordPress Multisite. Please contact us for details & costs!

Small Print

Limitation of Liability & Disclaimer of Warranties: Although there are limitations to the guarantees we can provide, your satisfaction is very important to us. Please read and understand our limits of liability before engaging our services. Although we strive for your website’s optimal performance and security, we did not build the WordPress software or plugins used on the website and are only resellers of the hosting platform it runs on. For this reason, Sundog Media does not represent, guarantee or warrant that the functions contained in these web pages or internet website will be will be uninterrupted, error-free, free from loss, corruption, attack, viruses, interference, hacking, or other security intrusions, and Sundog Media disclaims any liability relating thereto. Sundog is also not responsible when our client attempts to update the website and damages the design or impairs the ability for the web pages to display or function properly. If an issue does arise, however, you can count on Sundog to work along with you to find a good resolution.